Challenge Technology, Inc. (“CHALLENGE TECHNOLOGY, INC.”) is committed to protecting your privacy and ensuring you have a positive experience on our websites and in using our products and services (“Solution” or “Solutions”). This Privacy Statement applies to CHALLENGE TECHNOLOGY, INC. websites that link to this Statement but does not apply to those CHALLENGE TECHNOLOGY, INC. websites that have their own privacy statement. Our personal information handling practices are described below and in notices at the point of collection.
Collection of Your Personal Information
We will inform you of the purpose for collecting personal information when we collect it from you and keep it to fulfill the purposes for which it was collected, as required by applicable laws or for legitimate purposes. “Personal Information” is any information that can be used to identify an individual, and may include name, address, email address, phone number or payment card number. We collect Personal Information (and engage third parties to collect Personal Information to assist us) for a variety of reasons, such as processing your order, providing you with a newsletter subscription, enabling the use of certain features of our Solutions, personalizing your experience, or managing a job application. We and the third parties we engage may combine the information we collect from you over time and across our websites with information obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.
If you choose to provide third party Personal Information (such as name, email and phone number), we will assume that you have the third party’s permission to provide us the information. Examples include forwarding reference material to a friend or job referrals. This information will not be used for any other purpose.
In some instances, CHALLENGE TECHNOLOGY, INC. may collect non-personal (aggregate or demographic) data through cookies, web logs, web beacons and other similar applications. This information is used to better understand and improve the usability, performance, and effectiveness of the website. Please read the “Cookies” section below for more information. In addition, by using some of our Solutions, anonymous network information may be transmitted to us such as the performance of the Solution and types of devices attached to the network. With this information we can determine how users are interacting with the Solution, to assist us with improving it, to manage your network, and to provide alerts via the Solution of available software updates/upgrades.
Uses of Your Personal Information
We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without first asking for your permission. Some of the ways we may use Personal Information include to deliver a Solution that you have requested, support our Solutions, contact you for customer satisfaction surveys, personalize websites and newsletters to your preferences, or communicate for marketing purposes.
- Each promotional email from us includes instructions on how you can unsubscribe from that particular mailing.
- Sending a message via email at kwells@challengetechnology.com or via mail to CHALLENGE TECHNOLOGY, INC, 5062 Oak Creek Drive, Jackson, MS 39212 Please be sure to include your name, email address and specific relevant information about the material that you no longer wish to receive.
These choices do not apply to the receipt of mandatory service communications that are considered part of certain Solutions, which you may receive periodically unless you cancel the Solution in accordance with its terms and conditions.
Sharing Your Personal Information
We do not sell or share your Personal Information to third parties for marketing purposes unless you have granted us permission to do so. We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this Privacy Statement. We may share Personal Information in the following ways:
- Within CHALLENGE TECHNOLOGY, INC. for purposes of data processing or storage.
- With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders and credit card transactions, hosting websites, hosting seminar registration and providing customer support. We only provide these third parties with the minimum amount of Personal Information necessary to complete/provide the requested service or transaction. We do not allow third parties to use your Personal Information for a different purpose.
- To comply with the law or legal process (such as responding to subpoenas or court orders) and to exercise our legal rights or defend against legal claims.
- To investigate, prevent, or take action regarding illegal activities, suspected or potential fraud, brand protection matters (such as gray market sales or use of CHALLENGE TECHNOLOGY, INC.’s trademark without a license), situations involving potential threats to the physical safety of any person, violations of CHALLENGE TECHNOLOGY, INC.’s terms of use, or as otherwise required by law.
Security of Your Personal Information
We are committed to protecting the Personal Information you share with us and utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. We recommend you to take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies.
Retention of Personal Information
We will only retain your Personal Information to fulfill the purposes for which it was collected or as required for legitimate purposes or permitted by law.
Use of Cookies and other Web Technologies
Like many websites, CHALLENGE TECHNOLOGY, INC. uses automatic data collection tools, such as cookies, embedded web links and web beacons. These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. They may also collect information about your Internet Protocol (IP) address (a number automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer, which is a unique address assigned to your PC by your Internet Service Provider or Information Systems Department on a TCP/IP network) and clickstream behavior (for example, the pages you view and the links you click). These tools help make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.
Our website includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it.
Some web browsers may let you enable a “do not track” feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting cookies, as browsers with a “do not track” feature enabled may still accept cookies. There is currently no industry standard for how companies should respond to “do not track” signals, although one may develop in the future. We do not respond to “do not track” signals at this time. If we do so in the future, we will describe how in this Privacy Statement. More information about “do not track” is available at www.allaboutdnt.org.
Linked Websites
We may provide links to other third-party websites and services which are outside our control and not covered by this Privacy Statement. We encourage you to review the privacy statements posted on those websites (and all websites) you visit.
Forums/Chat Rooms
If you participate in a discussion forum or chat room on a CHALLENGE TECHNOLOGY, INC. website, you should be aware that the information you provide there will be made broadly available to others, and can be read, collected or used by other users of these forums, potentially inside or outside CHALLENGE TECHNOLOGY, INC., who have access to that discussion forum or chat room. This information could also be used to send you unsolicited messages. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of CHALLENGE TECHNOLOGY, INC.. We are not responsible for the Personal Information or any other information you choose to submit in these forums.
Children’s Privacy
CHALLENGE TECHNOLOGY, INC. does not knowingly collect Personal Information from children. If we learn that we have collected Personal Information of a children, we will delete that data from our systems.
CHALLENGE TECHNOLOGY, INC. encourages parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:
- Teach children never to give Personal Information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
- Know the sites your children are visiting and which sites are appropriate.
- Look for website privacy policies and know how your child’s information is treated.
For more tips on protecting children’s privacy online, please see the FTC’s website here.
Updates to CHALLENGE TECHNOLOGY, INC. Privacy Statement
We may update this Privacy Statement at any time, so please review it frequently. If we change our Privacy Statement, we will post the revised version here, with an updated revision date. If we make significant changes to our Privacy Statement, we may also notify you by other means prior to the changes taking effect, such as sending an email or posting a notice on our website.
